Fundraising for “The Perfect Victim”

There's a reason some fundraising stories feel easier to tell than others. Stories about animals, "grateful" clients, and non-political solutions raise money quickly because they tap into what donors already believe about who deserves help. But what happens when those easy stories erase the complexity and humanity of the people you actually serve? 

On this week's episode of The Small Nonprofit Podcast, host Maria Rio sits down with Esther Lee, a fundraising and equity strategist who's part of the inaugural Community-Centric Fundraising Global Council and a leader of the Asian Fundraisers in Canada Collective. Esther shares a story that will make you rethink every donor appeal you've ever written. When a contractor delivered a direct mail campaign that completely erased the survivors her women's shelter served, she faced a choice. Send it and watch the money roll in, or refuse, even though it could mean leaving revenue on the table. 

Spoiler: She chose her values. And the organization didn't just survive. It thrived. Esther increased revenue by 51% over two years while developing a national language guide that challenges harmful narratives across Canada's shelter system. 

If you've ever felt uneasy about how your organization tells stories, or wondered whether ethical fundraising can actually work, this episode will give you both the framework and the courage to do things differently. 

Ethical Fundraising - The Highlights:

  • The "Ideal Victim" Framework: Esther introduces sociologist Nils Christie's concept of who society deems "deserving" of compassion; those seen as weak, vulnerable, respectable, and harmed by a clearly bad offender. Sound familiar? Nonprofits unconsciously replicate these biases every time we sanitize stories to make donors comfortable. 

  • The Dog Campaign That Never Was: When Esther and her team of survivors gave extensive input on an intersectional campaign, the contractor delivered a direct mail piece featuring a cartoon dog. The entire appeal hinged on the shelter's pet program, completely erasing the refugee, immigrant, harm-reduction clients they actually served. It would've raised money but she refused to send it. 

  • What Gets Left Out When You Lead with Pets: Every time Esther talked about the shelter's pets, donations poured in. But when she talked about systemic poverty, substance use, or the reality of being a newcomer survivor in Toronto's housing crisis? Uneasiness. The pattern revealed who donors saw as "deserving" of help or not. 

  • Audit Your Storytelling Practices: Esther challenges listeners to look at who gets featured in newsletters, grant applications, and appeals. Are you sharing the full scope of challenges? Or are you scared to talk about complexity because you're trying to cultivate a donor base that wants simple stories? 

  • The Cost Beyond Revenue: If you only measure success by money raised and ignore the trust you're losing with your community, staff, and the people you serve—that's a cost you can never fix. Esther asks: What metrics are you using? And who are you leaving out of your stories? 

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Ethical Fundraising– 5 Actionable Tips:

  1. Center the people you serve. Build trust, establish consent policies, and be aware of power dynamics when asking clients for stories. This isn't a quick fix. It's deep, ongoing internal work. 

  2. Audit your storytelling practices. Review your communications from the past year. Who gets featured? Whose testimonials do you use? Are you describing an "idealized" version of your clients while hiding the complexity of their situation? 

  3. Ask: What stories are we erasing? If you're leading with the "easy" story (pets, children, grateful beneficiaries), what's getting left out? Why are you scared to talk about your other programs? Who are you trying to protect by keeping things simple? 

  4. Assess the cost, not just the revenue. Before sending that campaign, ask yourself: What trust am I risking with my community? Am I aligning with our stated values? What biases am I unconsciously perpetuating about who "deserves" help? 

  5. Budget time for reflection. Schedule regular time to critically examine your communications, challenge unconscious biases, and create space for staff and board to call each other in when storytelling practices feel exploitative. 

Resources:

Maria

Maria leads the Further Together team. Maria came to Canada as a refugee at an early age. After being assisted by many charities, Maria devoted herself to working in non-profit.

Maria has over a decade of fundraising experience. She is a sought-after speaker on issues related to innovative stewardship, building relationships, and Community-Centric Fundraising. She has spoken at AFP ICON and Congress, for Imagine Canada, APRA, Xlerate, MNA, and more. She has been published nationally, and was a finalist for the national 2022 Charity Village Best Individual Fundraiser Award. Maria also hosts The Small Nonprofit podcast and sits on the Board of Living Wage Canada.

https://www.linkedin.com/in/mariario/
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When Funders Try to Silence Your Advocacy